Privacy Policy

Privacy Policy

Introduction

Welcome to https://real-estate-agent-shepparton.thebestlocalpro.com (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website, including but not limited to:

  • Our primary website at https://real-estate-agent-shepparton.thebestlocalpro.com
  • Any mobile applications or services associated with our platform
  • Interactive features and services on our websites
  • Communications initiated by or through our company, whether via email, phone, or text message

Please note that this policy does not extend to third-party platforms, applications, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy describes the types of data we collect and how we use it, as well as your rights regarding this information.

Personal Data Collection

We collect various categories of personal data from our users:

  • Account Information: This includes user names, email addresses, and passwords used to access our services.
  • Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
  • Financial Information: We may collect financial details for account verification and fraud prevention purposes.
  • Purchase Information: Data related to products or services purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user authentication and service delivery.
  • Location Data: Geolocation information provided by users when accessing our apps or visiting our websites.
  • Feedback: User-provided comments, reviews, and responses to surveys.
  • Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
  • Product Information: Search history, product interactions, and preferences expressed by users on our platform.

We gather this data through direct user input, interaction with our services, and automated technologies employed on our website and applications.

Cookies

To enhance your experience and provide valuable insights, we use cookies, which are small text files stored on your browser:

  • Strictly Necessary Cookies: Essential for navigating our website and ensuring basic functionalities.
  • Preference Cookies: Remember user preferences to personalize content and settings.
  • Analytics Cookies: Used by analytics providers to track site usage, gather statistical data, and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

The duration for which we retain personal data varies depending on the purpose of its collection:

  • We keep account information as long as your account remains active or until you request its deletion.
  • Financial and transaction data is retained for legal and regulatory compliance periods, usually 7 years.
  • Purchase history may be stored indefinitely for analytics and customer service purposes but will be anonymized after the retention period expires.
  • Other types of personal data are deleted or anonymized once their purpose has been fulfilled, in accordance with applicable laws.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We employ industry-standard encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from such individuals.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data we possess.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data if it is inaccurate, excessive, or no longer necessary.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your right to be free from discrimination when exercising certain data rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Privacy Team at [email protected] or write to us at:
[Your Address]

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be published on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For all privacy-related matters, including inquiries, unsubscribe requests, or feedback, please reach out to us at:
Email: [email protected]
Address: [Your Support/Contact Address]